Gray Step Software Support

Select Checks/Write New Check from the Check Menu

1.      Select "Find Check" or “Previous” on the  bottom left of the page

2.      Select the bank account that the check was charged to, or check number, etc. to access check.

3.      Fill in as many fields as possible to narrow your search

4.      Once you have selected the check you want to void, press "View Check"

5.      Select "Void" or "Unvoid" in the bottom right of the screen to complete the process

After a check is voided, it is possible to change the void date on the check by Unvoiding the check and revoiding it with the correct date. Follow the steps above and select the "Unvoid" Button. Note: Voiding a check may not be required if all you need to do is change information within the check and it has not been printed (see Editing Checks).  Also, you cannot change the void date to a date prior than the day the check was written, and you cannot void it for a date that has not yet been occurred. Ensure void date is correct before completing, best practice is to select the same date the check was originally written.

**If you are voiding a check that was entered in to the system during the Setup Process, you will need to first change the Expense Category of the check to the correct category (all checks entered in during Setup are automatically expensed to Fund Balance), and then void the check. If you do not change the Expense Category, the voided check will show as a "Change to Fund Balance".

Note: Voiding a check does not remove the check completely from the system. The check will be listed on the detailed Category History Report. However, the report will also list a "Canceled Check" that credits the category the voided amount. If the check has not been printed from the system, you can "Drop" the check, which removes it from the system completely. Dropping a check is accomplished through the same process as voiding a check but you will select "Drop" instead of "Void".