03/24/2025
Ness 



Per Guneet the process goes as follows :


  1. Renewal is submitted through the familiar MYPTEZ website & automatically sent to renewals@mytpez.com.

  2. Guneet manually creates the invoices.

  3. Guneet manually sends the invoice to the President/Treasurer listed in the renewal.

  4. Lastly she logs into GSS Admin and turns on the MYPTEZ product for the units.

  5. The "From address" (Email) that the renewal comes from is a not a normal one..."There is no specific email id" were Guneets words

    1. So lets stick to the truth —

      "Unfortunately we are not in the billing department and don't have all the details regarding what gets sent out, but I am happy to send billing an email with your contact info so that they can resend that invoice asap"





Screenshot Gunneet sent showing From address in yellow.
(Lets not share this part with the clients please)