Gray Step Software Support

How to create a Parent Webstore Account

1. Give parents the URL for them to access your webstore 
2. Once they are on the store, they’ll Navigate to “Account” > “Create Account” at the top right-hand side of the screen.

1. Make Sure they select “No” for the “Are you a student” question so that they can create a Parent Account. They can add all of their children that attend this school onto their Parent Account.

1. Once they have created an account they’ll navigate to the “My Family” tab on the left hand side under “Account Information.” Click on the “Add Member” button. 

1. They will need their student’s ID number that is issued by the school (found on their school issued student ID card), their first and last name.

1. Continue to add students if necessary. 

1. When that is complete, navigate to the “Unpaid Items” tab on the left under “Account Information.” This will show any outstanding items that were placed on the student's account that need to be paid for. 

1. Click “Pay All” and then click on the cart at the top right-hand side of the screen to finish the payment.