Gray Step Software Support

The Inventory report shows your current Quantity on Hand for each Item/Option as well as the average cost and value of your Inventory   1.      Select Rep...

Inventory is tied to the date the inventory change is entered, not the date items were purchased. If your on‑hand inventory is set to zero, ASBWorks will no...

The device went into low power mode because the battery became very low. Even after charging it, the setting won’t automatically turn off until the steps b...

Part 1 - Installation 1. Connect Power Plug the USB-C power adapter from the A920Pro Payment Terminal into the port on the L920Pro-BE Communication Base ...

In these situations, we recommend reviewing the Charges Report under Reports->Acct/Transaction->Charges Report. This report will confirm whether the c...

For Dispute Notifications, you'll need to activate this ability within the Merchant Dashboard as show below:

An item payment happens when a student still has a balance for an item, meaning they owe money specifically for that item, and the item has been set up to a...

Sales Limiters can be applied to items that can limit the quantity a purchaser can buy at one time. To use limiters, you cannot have the “Identify Purchaser...