Gray Step Software Support

Load default policies or manually type them.

Under Admin>Webstore>Store Account Management Search by last name, first name or email or username to verify if user created a webstore account.  I...

To create a new account on the web store, complete fields then click Register. Check email as prompted: This screen will appear:   The email sho...

  Tip: use key board short cuts by pressing ALT key + underlined letters on buttons above. Start Sale: Default option to be in sale mode. Received ...

Selling Items through Point of Sale:   Note: To navigate between Point of Sale and your desktop press "Alt+Tab"   •Open Point of Sale by click...

Note: For Magtek users through Pay Pros ONLY When a student comes back to you wanting a refund back to their debit/credit card, you can run the process thr...

Returns can be done on the POS as cash, the original check may be returned if not deposited yet, or funds may be credited back to a student's account.  ...

1. Select Start Sale > Received From 2. Select a student for history review, make sure the student appears on the receipt 3. Receipt History button wil...

ASBWorks allows you to import student pictures to your point of sale application. This is accomplished through the steps below.   Point of Sale Picture re...

Overview: Using the Point of Sale in Offline mode provides users with the ability to make sales quickly and securely (along with printing receipts if needed...