Gray Step Software Support

District users with District Bookkeeper access can create vendors at the District site using Vendor Admin. These vendors can then be shared out to all schoo...

1.Select your Payment Processor. *Note: Processors must be setup first in Admin>Our School 2.Check Store is Active when you are ready to start using y...

1.Enter an Announcement 2.Click in each color box to change the colors of your webstore 3.Select OK when finished (be sure to also “Save Changes” *N...

Load default policies or manually type them.

Use the icon to reset password: Search for individuals on the right side and send them an email with log in credentials: User gets a message t...

To create a new account on the web store, complete fields then click Register. Check email as prompted: This screen will appear:   The email sho...

  Tip: use key board short cuts by pressing ALT key + underlined letters on buttons above. Start Sale: Default option to be in sale mode. Received ...

Selling Items through Point of Sale:   Note: To navigate between Point of Sale and your desktop press "Alt+Tab"   •Open Point of Sale by click...

Note: For Magtek users through Pay Pros ONLY When a student comes back to you wanting a refund back to their debit/credit card, you can run the process thr...

Returns can be done on the POS as cash, the original check may be returned if not deposited yet, or funds may be credited back to a student's account.  ...